Wednesday, November 23, 2016

Happy Thanksgiving (Featuring an Email That I Am Thankful For)

I get tons of email every day and often have hundreds of emails that have to track on a daily basis which explains, in part, my absence from doing recent blog entries.   Most of the emails I track are sales and support relating to Dodeca.  After all, with Dodeca, the buck stops here, right?  I also get some spam in the mix.  Sometimes, there is an email that really makes my day.  Here is one of those types I received this morning:

From: (masked)
Sent: Wednesday, November 23, 2016 8:48 AM
To: Applied OLAP Support
Subject: Happy Thanksgiving!

Although we are a smaller Essbase shop at 105 users, our users are strong advocates for Essbase and use it extensively. So, it is great timing to say how thankful I am to you and your teams for developing the Dodeca Essbase Add-In. At the end of the day, it’s the user experience that drives the support for Essbase and your product will excite our user base! [And, it requires little or no support from my team!]

Happy Thanksgiving to all!

Wow!  This email really made my day!  To our new customer that sent this email (and who graciously granted me permission to post her words), Happy Thanksgiving to you as well.  We hope this is the first of many Thanksgivings that we work together!

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